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Emails

In the optiCLOUD settings, we offer you the option of creating user-defined email templates that are triggered for specific actions. The ability to create your own email templates allows you to customize communication with your end users and customers to your individual requirements. Through personalized communication, you can ensure that your messages are effective and engaging. Below you will find an overview of the available email templates and their intended use:

  • Account expired

This email is sent when a user account has expired. It informs the user that their account is no longer active and that they may need to take action.

  • Activation

This email is sent when a new user is added to the platform. It contains an activation link that the user can use to activate their account.

  • Account activated

This email is sent when a user has successfully activated their account after receiving the activation email and initially logging in.

  • Account blocked

This email is sent when a user account has been blocked. This can happen due to violations of the preset password guidelines or due to manual blocking by an administrator.

  • Account blocking

This e-mail is sent when a user account is blocked. It informs the user that their account has been temporarily blocked.

  • Reset password

This email is sent when a user has requested a password reset. It contains a link to reset the password.

  • Password reset

This e-mail is sent after a user's password has been successfully reset. It informs the user about the change that has been made.

  • Test

This is a test e-mail that can be used, for example, to check your own SMTP settings or to ensure that e-mails are not erroneously blocked by the spam filter.

  • Account unlocked

This email is sent when a user has been unblocked and can log in again. It informs the user that account access has been restored.